Shipping policy
Shipping Details
Last updated: September 2026
At Rivenzo, we strive to deliver your orders as quickly and reliably as possible. Please review our shipping information below.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Estimated Delivery Times
| Shipping Method | Estimated Delivery |
|---|---|
| Standard Shipping | 7–14 business days |
| Express Shipping | 3–7 business days |
| International Shipping | 10–21 business days |
Shipping Costs
Shipping costs are calculated at checkout based on the destination and the shipping method selected. Free shipping may be available for orders over a certain amount — please check our current promotions for details.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
International Orders
We ship to many countries worldwide. Please note that international orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping, please reach out to us at support@Rivenzo.store.